Credits end at end of term, early termination, early payoff or upgrade, whichever occurs first. Make a replacement claim with the total equipment protection programs equipment replacement program, you can get your damaged, lost or stolen device replaced quickly. Most claims are eligible for free next day shipping. Coverage for loss, theft, damage including water damage and broken screens, and malfunctions. Filing a claim with asurion online is quick and easy. To get asurion phone claim, you need to follow this article. File an insurance claim today to get it replaced or repaired. Claim limits apply to claims for loss, theft, and physical or liquid damage. Upon acceptance of your claim, you will receive instructions on how to ship your preowned phone for replacement exchange. Due to precautions were taking to safeguard our customers and employees, you may experience shipping delays for replacement devices.
To ensure your request is processed as quickly as possible, please do the following before starting your online claim. Asurion phone claim asurion phone claim process blog. If you are virgin mobile usa phone insurance subscriber and need to make a claim during this time, or at any time after april 8, 2020, please call 844534. Asurion is one of the most reliable company that has trust of millions of customers. Stay connected with repair, replacement, and support options through sprint tech solutions. Claims must be filed within 60 days of the date of incident of loss. To see the phone insurance brochure, click here for english and click here for spanish. If you experience mechanical or electrical breakdown, just visit a sprint phone repair center to take advantage of instore repair.
Sprint offers various smartphone insurance plans based on your device. Coverage for 1 device with up to 2 claims per 12 consecutive months. I shattered the screen of my shiny, beloved note8, and took asurion up on their replacement claim process that started in the my verizon app. Just choose your carrier and phone model and get your phone replaced or repaired as soon as next day. Use the find my app or go to to mark your iphone as lost. Sprint total equipment protection sprint tech support.
Practically every person has insurance policy today. Approved sprint insurance claims if the claim is approved, you are still required to pay the deductible noted in your insurance contract. Learn about protection and repair solutions for your sprint device. If you have cricket protect, its quick and easy to file a claim. A lot of new customers they get a good deal on monthly lease payments think they are saving a ton of money by opting out of sprint complete, but i wouldnt recommend it.
Every iphone comes with a standard oneyear warranty from apple and. Your tmobile premium handset protection is provided by assurant solutions. Applecare is packaged in the plan for eligible iphones and offers coverage through apple for the first two years or two claims. Get a nextday replacement for your lost, stolen, or damaged sprint phones.
Question involving cell phone insurance and batteries. Phone insurance, repair and damage protection verizon. You can start the repair process by filing a claim online 24x7 at sprint or you can contact asurion customer care at 8005843666. Do not remove your device from your account until your claim has been fully approved.
A deductible applies based on the tier of your device. Sprint service details find help for your cell phone. The claim for your mobile secured under asurion insurance is easy to get. File an equipment replacement program insurance claim. Protect it from loss, theft, damage and more with a cell phone protection plan. Asurion reserves the right, at your expense, to assume the exclusive. File a claim for your broken device or make an appointment at a local store. Were backed by two arated insurers and have an 80% customer approval rating. If your device was lost or stolen, call tmobile at 18777782106 to suspend your service and protect yourself against unauthorized charges have your mobile number and device information manufacturer, model, and serial number. Youll be up and running again with a replacement device in no time. Also, if you have an iphone eligible for apple care, youll pay a different amount than whats shown in the table below. Phone insurance is a replacement service provided to customers of sprint. Virgin mobile usa phone insurance subscribers are moving to the boost mobile phone insurance program boost shield. The plans are generally in effect as long as you keep paying the monthly fee.
Please use the my sprint app or to manage your account. Anyone who has seen our numerous stories about readers dealing with asurion, the insurance provider for an awful lot of wireless companies, knows that it. If you have an assurant 360 plan, this portal lets you. File an iphone theft and loss claim official apple support. The best asurion phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a asurion rep, reminders when the call center opens, tips and shortcuts from other asurion customers who called this number. You can now receive cell phone insurance coverage when you pay your monthly cell phone bill with your navy federal visa or mastercard credit card. Most cell phone carriers also offer pure insurance products that cover loss and theft. Understand your cell phone insurance options nerdwallet. However, it is very important that you know every step that you should take when you want to start a sprint phone insurance claim. Cell phone insurance coverage navy federal credit union. Question involving cell phone insurance and batter. What should you do if your sprint phone is lost, stolen or. The my wireless claims site lets you choose your provider and then youll be routed to the correct selfservice portal where you can make a claim, track a claim, pay your deductible and find the best phone number to reach customer service. Asurion the insurance provider uses express delivery.
If you file a claim for a replacement phone, you receive the same type of. Most insurance companies limit the number of claims you can file to two or. For loss, theft and damage claims click here or call 18005843666. If youre eligible, youll have the option to select screen repair during the claims process. File a sprint insurance claim for your device and you could have a replacement in as little as. Asurion provides extended phone protection for sprint customers where others dont. This transition will begin on february 6, 2020 and end on april 8, 2020. Asurion phone claim process is fast, easy and effective. However, sprint complete also includes apple care enrollment for eligible devices. Cellular telephone protection can reimburse the eligible wells fargo consumer credit card cardholder for damage to or theft of a cell phone.
For approved claims, well provide you with tracking. Sprint complete is the brand name used by the carrier for its device protection program. File an insurance claim with sprint for a lost or stolen phone to file and track a claim for a mobile phone or tablet visit the phone claim site or call 18005843666 to contact asurion customer care. Claims that are approved by 7 pm et will be shipped, and in most cases, delivered the next business day.
File a mobile device insurance claim wireless support. Your sprint wireless phone got lost, stolen or damaged. Which is a reason i cant wait to get my new phone soon i went to the local sprint store and they said that batteries are not covered in the insurance which shocked me because batteries are a needed part of the phone and since im a student in college i cant just go out and buy new. Former asurion staffer shares insider tips on making. Since 2011, brightstar device protection provides phone and device protection programs for millions of subscribers around the world. Sprint s nextday insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases. If you make a claim, your insurance company will try to give you a. File a phone insurance claim for your sprint wireless device. Find my iphone should remain enabled and your iphone should remain associated with your apple id throughout the theft or loss claim process.
Contents1 why do you need sprint phone insurance claim. On top of accident coverage, squaretrade will also reimburse you for. Repair options under the insurance program are available in select locations for eligible devices and certain types of damages. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device. Ive had the phone and been making monthly insurance payments to att for over 2 years. Find the answers youre looking for and get help filing a claim, checking on a claim status or with product support.
Browse frequently asked questions to find the answers on your own. Assurant phone insurance file an assurant phone claim. Credits ends at end of term, early termination, early payoff or upgrade, whichever occurs first. When you have a sprint phone and you either lost it, the phone got damaged or stopped working at some point, you will be glad to know that you can file a claim. You agree to indemnify and hold asurion and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from and against any and all losses, claims, demands, expenses, damages and costs, including reasonable attorneys fees, made by any third party due to or arising out of your use of the site, your violation of these terms, or your violation of any law or any rights of another. In most cases, youll get your replacement device in 1 to 2 business days.